At The Good Scout, our focus is on connecting travellers with awesome, accessible experiences. BUT, it’s not just about check boxes and tape measures. We support you as businesses to provide a really great experience for all.

A GOOD OPERATOR cares.

A GOOD OPERATOR is invested in the experience a traveller has.

A GOOD OPERATOR  provides GOOD information so travellers can make decisions for themselves.

A GOOD OPERATOR is not necessarily perfect.

A GOOD OPERATOR may not have high end, accessible facilities and equipment.

A GOOD OPERATOR is willing to look for ways to reduce barriers that may limit participation.

As a GOOD OPERATOR I Acknowledge that…

  • Access means different things to different people and that the best thing I can do is communicate what facilities I do have and let people decide for themselves whether they suit their needs
  • Good access is about more than ticking boxes and building codes, its about providing freedom of choice

As a GOOD OPERATOR I Have…

  • Completed the Good Operator Toolboxand have a much better understanding of access than I did before!
  • A clear Visitor Access Guide displayed on my website
  • Included details around access as part of our FAQ’s, which are available on my website for all travellers
  • Provided detailed information on;
    • Accessible parking and bathrooms
    • Step free entry points
    • Any experiences, attractions or tours that are accessible (where applicable)
    • Accessible accommodation (where applicable)
    • Key images relative to the above

AS a GOOD OPERATOR I Will…

  • Contact the traveller direct to discuss arrangements, if the accessible room/experience has been requested and is not available
  • Welcome feedback and regularly look to make improvements where possible

So if you’re looking to invest in the Accessible Tourism space, take the OATH and become a GOOD OPERATOR today!